Privacy Policy – Mojave Desert Hearing Aid Center

Mojave Desert Hearing Aid Center is committed to protecting the privacy, accuracy, and security of your personal and health information. We follow applicable federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA), to safeguard your information.

This privacy policy applies to our website and outlines how we collect, use, and protect your information. By using our website, you agree to the practices described below.

Collection of Information

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Appointment requests or service inquiries

If you choose to share health-related information (such as hearing concerns), it will be treated as protected health information (PHI) when applicable.

We only collect information that you knowingly provide through forms, surveys, or direct communication.

Use of Information

Mojave Desert Hearing Aid Center uses your information to:

Schedule appointments and provide hearing care services
Respond to inquiries and customer service requests
Improve our website and patient experience
Send appointment reminders and important service updates
Communicate promotions or relevant service offerings (with consent)

When applicable, your health information is used and disclosed in accordance with HIPAA for treatment, payment, and healthcare operations.

We do not sell, rent, or lease your personal or health information to third parties.

HIPAA & Protected Health Information (PHI)

As a healthcare provider, Mojave Desert Hearing Aid Center complies with HIPAA regulations regarding the use and disclosure of Protected Health Information.

We implement appropriate administrative, technical, and physical safeguards to protect your PHI.

Please note: Communication via website forms, email, or text messaging may not always be fully secure. We recommend limiting sensitive medical details in these channels when possible.

You may request a copy of our Notice of Privacy Practices for more detailed information.

SMS/Text Messaging Communications

By providing your mobile phone number, you consent to receive text messages from Mojave Desert Hearing Aid Center. These messages may include:

Appointment reminders and confirmations
Follow-up messages related to your care
Important service notifications
Promotional or marketing messages (only with explicit consent)

Message and data rates may apply. Message frequency may vary.

You may opt out of SMS communications at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

We do not share or sell your mobile information or SMS consent with third parties or affiliates for marketing purposes.

Consent

By submitting your information through our website or opting into SMS communications, you consent to us contacting you via phone, email, or text for the purposes outlined above.

You may withdraw consent at any time.

Unsubscribe / Opt-Out

You can opt out of communications at any time:

Email: Click the unsubscribe link
SMS: Reply STOP
Direct contact: Reach out using the information below

Please note that we may still send necessary service-related communications (e.g., appointment reminders).

Children Under 13

We do not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly deleted.

Links to Third-Party Websites

Our website may contain links to external sites. Mojave Desert Hearing Aid Center is not responsible for the privacy practices or content of those websites.

Security

We take reasonable physical, administrative, and technical precautions to protect your information from unauthorized access, use, or disclosure.

Changes to This Policy

We reserve the right to update this privacy policy at any time. Updates will be posted on this page, and continued use of our website indicates acceptance of those changes.

Acceptance of Terms

By using our website, you agree to the terms outlined in this privacy policy. If you do not agree, please discontinue use of the site.

Contact Us

If you have questions about this policy or your privacy rights, please contact us:

Mojave Desert Hearing Aid Center
Email: [email protected]
Phone: 760-245-1653